World-First Smart ‘ChillOUT Hubs’ Designed and Built in Australia
ChillOUT Hub in Kogarah, NSW.
New experimental open-air smart hubs, created by Street Furniture Australia at our studio and factory in Western Sydney, have been officially launched by Georges River Council Mayor Kevin Greene on Thursday February 20, 2020.
“ChillOUT Hubs aim to offer some relief in our densifying cities by providing opportunities to meet, work or rest, and spend more time outdoors,” says Street Furniture Australia Head of Innovation June Lee Boxsell.
“Each hub packs a punch – integrating shade, seats and tables, charging stations, solar power, sensors, lighting, public WiFi, greenery, smart fountains and smart bins – a big feat combining tech, industrial design and placemaking,” she says.
Three hubs are already installed in the Georges River Council region in south Sydney as part of a pilot study for the Australian Government’s Smart Cities and Suburbs Program. They were the result of collaboration between the Council, the Smart Social Spaces research team from UNSW and the University of Sydney, and Street Furniture Australia.
Street Furniture Australia designed the hubs with input from its partners. Council undertook the overall project management, including installation. The Smart Social Spaces team is developing a digital asset management dashboard, and will evaluate the impact of the hubs with a formal study.
CM+ assisted with site plans, furniture arrangements and construction phase.
Additional seating and furniture featuring Wood Without Worry battens installed at the Kogarah ChillOUT Hub.
University of Sydney Associate Professor Nancy Marshall says her Smart Social Spaces research team was particularly interested in “how smart street furniture alters human behaviour in public open space, and how it might contribute to the community’s health and social well-being. We were also curious whether a dashboard could enable councils to more effectively manage their infrastructure,” she says.
“Person-on-the-street surveys are being conducted to give us a complete picture of why the hubs and their technologies are, or are not, being used. We are also analysing how the hubs impact the urban heat microclimate.”
Georges River Council Mayor Kevin Greene says that “as technology becomes more integrated into our lives, it’s important for councils to harness new technologies to better serve the needs of communities and improve services.”
“These new public spaces are an exciting achievement as we move towards our goal of creating a connected city,” he says.
Design Story
Before sketching the hubs, Street Furniture Australia undertook a discovery process to understand the user needs and aspirations of each site.
“We wanted to tailor each ChillOUT Hub to serve its community rather than creating a one-size-fits-all solution. The three sites are very different; spending time in each brought us many insights that are built into each design,” says Boxsell.
“For example, we have an urban streetscape in Kogarah between the train station, hospital and library, surrounded by offices. There are people constantly passing through. The Kogarah ChillOUT Hub allows you to stop and eat your lunch outside, work using the charging stations, or wait in comfort for a ride.
“We created user personas for all three sites, and designed the hubs around their needs. The ChillOUT Hubs became a ‘system’ or a kit of parts for site-specific solutions.”
In the back end, the ChillOUT Hubs are connected to the IoT network to deliver data to councils to assist with decision-making, safety and maintenance management.
Sensors are embedded in the hubs to measure three areas: users, microclimate and utilities. Data sets include visitation and median dwell time; local UV, humidity and temperature levels; power and water use, and bin fill levels.
A digital dashboard, called SAMS (Smart Asset Management System), will display the information in one interface, and provide alerts for fire and power outage.
Testing ChillOUT Smart Tree electricals.
A Smart Future
The increase of high density living in cities brings greater pressure on public space to provide opportunities to rest, connect with community and immerse in nature. ChillOUT aims to test a model of how this could be achieved with smart furniture.
“In the context of smart cities, partnerships are vital in delivering successful outcomes. As long as there is a shared goal, a culture of trust and win-win outcomes, we believe collaborations are the way of the future for private industries,” says Boxsell.
“For Georges River Council, the Smart Social Spaces team and Street Furniture Australia, the community was at the heart of this project, so now it’s about listening to them to see how we can bring further amenity and enjoyment to their parks and public spaces. We are here to learn.”
Lighting for safety and usability at night, Mortdale ChillOUT Hub.ChillOUT Hub on a busy street in Kogarah.Family time at the Timothy Reserve ChillOUT Hub in Hurstville.
Key Partners and Suppliers
Smart city projects cannot be delivered alone. Some of our key collaborators include:
Successful products are often followed by copycats. Over the past year we have become aware of an increase in reproductions of the Linea range attempting to create a similar aesthetic at a lower price. This can compromise the overall durability and environmental credentials of projects being delivered, affect ongoing maintenance requirements, and in some instances pose a risk of injury to the public. The design of Linea is deceptively simple while delivering exceptional attention to detail. Details matter not only for beauty, but also for providing durability, and safety, that will last decades. Linea strictly uses the highest quality and sustainable materials, has passed rigorous strength tests, and is designed for longevity, with easily replaceable parts. The product range is the result of hundreds of hours of research and development …
Street Furniture Australia’s entire product range and manufacturing operation has received carbon neutral certification through Climate Active™. Achieving carbon neutral certification marks a significant milestone in our operation and the culmination of a four year long process of detailed measurement and analysis. Climate Active™ is the only Australian government-backed carbon neutral certification programme for businesses to measure, reduce, and offsets their carbon emissions. It is one of the most rigorous carbon-neutral programs in the world. An approved Emissions Reduction Strategy (ERS) is central to achieving certification through Climate Active. Street Furniture Australia has elected to use SBTi validated science-based targets to ensure their ERS is meaningful and aligns with the 2015 Paris Agreement – to limit global temperature rises to 1.5℃ above pre-industrial levels. For those emissions that can’t be …
Our Presentation Specialists bring a fun, interactive and informative workshop about our carbon neutral journey and latest products to your office. In 30 minutes (plus Q&A) you will explore materials and finishes, touch and feel samples, and bond with your colleagues over delicious treats in the comfort of your office. There will also be a mystery prize for a lucky winner (optional). ‘The presentation content was informative, engaging, interactive and relevant. Genuinely one of the better supplier workshops! It was efficient yet insightful. The interactive nature of it enhanced engagement with the team,’ Sam Westlake, Senior Associate, Hassell, Sydney. ‘Possibly our favourite product presentation to date! Engaging, great content and appreciated the physical samples and prototypes,’ Alexa Ongoco, Senior Landscape Architect, TCL, Brisbane. ‘Thorough presentation with actual product to see and …
We’re pleased to share that the construction of our three ChillOUT Hubs is nearing completion, part of a pilot study for the Australian Government’s Smart Cities and Suburbs Program. ChillOUT Hubs are smart, open-air community spaces. The prototype installations offer people a free, comfortable place to meet, work and play. They also enable asset managers to monitor utilities, visitation and the microclimate. For more information see our article What Is ChillOUT? The official launch will take place in February 2020. The collaborative team of Georges River Council, UNSW and Street Furniture Australia will also host a series of events including a Council Knowledge Exchange, industry hackathon and tours to site. Please register your interest with Tiffany Hoy at editor@streetfurniture.com Here is an update from each site. A Streetscape – Belgrave …
How might we increase community connectivity, enable knowledge exchange and provide flexible spaces to meet, work and play? ChillOUT, a collaborative project by Georges River Council, UNSW and Street Furniture Australia, seeks to answer this question. Cities are becoming compact. With this increase in high density living there is greater pressure on public space to provide opportunities to rest, connect with community and immerse in nature. What are ChillOUT Hubs? ChillOUT Hubs are prototype smart open-air community spaces. Each hub is configured using a modular system of Smart Tree shade structures, street furniture and integrated technology. They feature public WiFi, device charging, seats and tables, smart bins, smart drinking fountains, lighting, planter boxes and artwork. One of the sites – in Mortdale – runs via solar power. Sensors will monitor …
Georges River Council’s partnership with UNSW and Street Furniture Australia has received a Highly Commended Award for Cross Sectoral Collaboration at the 2019 Smart City Awards by the Committee for Sydney. The awards celebrate projects and partnerships that address the fundamental challenges faced by cities, governments, industry and communities in Greater Sydney. The three partners were recognised for their collaboration on creating smart social spaces that improve the amenity and user experience of public open spaces, as well as helping to mitigate urban heat island effects at the micro level. The trio is one of the few teams to win both Round 1 and Round 2 grants from the Australian Government’s $50m Smart Cities and Suburbs Program. The Round 1 project, Smart Social Spaces, investigated how smart furniture can be …
